Privacy Policy

Privacy Policy

This Privacy Policy explains how BathroomKing, a trading name of CladdingKing Ltd (Company No: 09703642), collects, uses and protects your personal data.

Registered Office: Unit 6, Medina Park, Stoneferry Road, Hull, HU7 0BE, United Kingdom.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

CladdingKing Ltd trading as BathroomKing is the data controller responsible for your personal data.

2. What Information We Collect

We may collect and process the following types of personal data:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order and transaction details
  • Payment information (processed securely via third-party providers)
  • IP address and website usage data
  • Marketing preferences

3. How We Collect Your Data

We collect data when you:

  • Place an order
  • Create an account
  • Contact us
  • Subscribe to marketing communications
  • Browse our website (via cookies and tracking technologies)

4. How We Use Your Data

We use your personal data to:

  • Process and fulfil orders
  • Manage your account
  • Respond to enquiries
  • Process payments and prevent fraud
  • Improve our website and services
  • Send marketing communications (where consent has been given)

5. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Performance of a contract (to fulfil your order)
  • Legal obligation (e.g., accounting and tax records)
  • Legitimate interests (fraud prevention, business improvement)
  • Consent (marketing communications)

6. Sharing Your Data

We may share your data with:

  • Payment providers
  • Delivery and courier companies
  • IT and hosting providers
  • Professional advisers (e.g., accountants)
  • Law enforcement or regulators where required by law

We do not sell your personal data to third parties.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time (for marketing)

To exercise any of these rights, please contact us using the details on our website.

9. Cookies

Our website uses cookies and similar technologies to improve user experience, analyse traffic and support marketing activities.

You can manage cookie preferences through your browser settings.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Website: https://www.ico.org.uk

13. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.